Refunds are only provided when a student has purchased the course less than 7 days ago (168 hours from the time of purchase) and has watched less than 20% of it. It makes no difference whether you click the COMPLETE & CONTINUE button or not on the teachable platform.
It does not matter whether or not you watch the videos, the rule applies once you have accessed 20% of the modules in the course or if you purchased the program more than 168 hours ago. There are no exceptions!
Our refund policy is a "no questions asked" refund policy and we will happily grant you a refund as long as you have not watched more than 20% of the program AND have purchased the program no more than 168 hours ago (7 days).