Last Updated: February 5, 2026
1. Our Commitment
We are confident in the quality of our training. We offer a conditional 14-Day Money-Back Guarantee for our main flagship course, Agency Transmutation 1.0 and Agency Transmutation 2.0, to ensure you have the time to evaluate if the program is the right fit for your agency.
2. Refund Eligibility Criteria
To be eligible for a full refund, you must meet both of the following conditions:
The Timeline: Your refund request must be submitted via email to [Your Support Email] within exactly 14 calendar days of your initial purchase date.
The Consumption Limit: You must have viewed or consumed less than 20% of the total course content. We use internal tracking software to monitor lesson completion, video watch time, and resource downloads.
Any student who has accessed 20% or more of the curriculum is deemed to have received substantial value from the program and is no longer eligible for a refund.
3. Non-Refundable Items
Please note that the following are strictly non-refundable:
Digital Templates & Scripts: Any standalone "Plug and Play" resources, templates, outreach scripts, meta-ad templates or mini courses, purchased outside of the main course are non-refundable due to their nature as instant downloads.
Consultation/Coaching Calls: Any 1-on-1 time already delivered cannot be refunded.
4. How to Request a Refund
To initiate a refund, please email [email protected] with the subject line "Refund Request - [Your Name]."
Please include:
- Your order number.
- The email address used for purchase.
- A brief explanation of why the program wasn't a fit (this helps us improve!).
5. Processing Time
Once approved, refunds are processed immediately by our team.
However, please note that it typically takes 5–10 business days for the funds to reappear on your original payment method, depending on your bank's processing times.